CONTRACTUAL, CANCELLATION AND PAYMENT CONDITIONS
In respect to expert and inspection services, billing is handled according to a separately agreement between the client and supplier (SSEP Finland Ltd). Any cancellation issued by the client shall be provided at least two (2) weeks prior to the agreed delivery. In any case, the supplier is entitled to bill for at least the costs incurred by preliminary tasks and preparations made for the delivery.
Billing for training services is done immediately after completion of the course supplied. Any cancellation of the entire course issued by the client shall be provided at least two (2) weeks prior to the agreed delivery. In any case, the supplier is entitled to bill for at least the costs incurred by preliminary tasks and preparations made for the delivery.
A client cancellation of an individual participant must be issued at least four (4) working days prior to the agreed commencement of the training course, to be eligible for free cancellation. Cancellations one to three (1–3) days prior to the commencement of the training course will be charged at 50% of the course fee and no-shows will be charged at the full rate charged for the training course.
In a case whereby the supplier is prevented from performing its task, the supplier shall inform the client of such without delay and agree a new time for delivery.
The payment terms for all work is 14 days net from the completion of the assignment or its part, unless otherwise agreed.
Other contractual terms and conditions, and the supplier’s liabilities for error and delays are stipulated according to the General Conditions for Consulting KSE 2013.
According to Finland’s debt collection legislation (Debt Collection Act 513/1999, revised Section 10, Act on Payment Terms for Commercial Contracts 30/2013, Section 1) a default fee of €40 will be charged for late payment (payment reminder) starting from 7 November 2013 (€5 for private consumers). In addition to the default fee, interest shall also be charged on the late payment, which is 8% for private consumers and 8.5% for corporate clients.
SSEP Finland Ltd only sends a single payment reminder, after which the debt is automatically sent to a collection agency for processing. The reasonable costs incurred by the creditor that exceed the default fee will be charged from the debtor, including interest on late payment (513/1999, Section 10).
If your payment is late or there is a risk of delay, please contact our office immediately, in order to agree further measures.